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Why buy from us

So if you are reading this then you are probably wondering why you should buy from us when you can find cheaper alternatives direct from China. Here are some reasons why you should consider spending your money wisely.

  • Websites from china sell their items for very cheap but with that may come very cheap customer service. Are you getting support from a native english speaker who understands your question ? Are you getting an answer to your query in a satisfactory timeframe ? 
  • Does the staff member overseas have the authority and knowledge to assist you properly right there and then ? or do you have to wait days for a reply only to find that you have to email again and persist to get what you need ?
  • If your item is damaged will you be sent a new replacement or you will you be accused of damaging the product and have to chase and persist until you finally get a new one?
  • Will your warranty be upheld ? Will it take 6 months for you to receive your item back on a warranty claim ?
  • Will your item be new (unused) ?
  • Are you getting free shipping but having to wait a month for the product to arrive ?

 

These questions are based upon personal experiences having purchased items through many cheaper chinese websites. Please note that we are not saying that this will definately happen to you. We are not making any accusations. We are simply keeping you informed of potential issues that can occur when ordering online and so its crucial to know whether you will be taken care of or not.

At Myozgadgets we go out of our way to ensure you have a pleasant shopping experience with us. This means great customer service and it also means we have your back ! if your item is lost of damaged then a new one will be sent out to you. If you need to lodge a warranty claim then we will take care of the entire process for you. No need to deal with departments, operators, send emails, make phone calls. Simply contact us, send us your item and we will take care of the rest. If you have a question you will get an answer the same day. If you need support, you got it. Buying from us keeps money in the Australian economy which is better for jobs and better for our future.

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