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Shipping & Warranty

Delivery

Delivery around Australia is FREE in 99% of the products. The 1% of goods that dont qualify are usually large heavy objects or deliveries to remote areas.

Delivery Guarantee

Your items will be delivered to you safely and if for any reason your item is lost or damaged (DOA) you will receive a replacement free of charge.

Free Shipping:

Goods shipped from within Australia: 2 - 5 days via courier

Goods shipped from China direct: 10 - 25 days

Faulty or Damaged Goods

Please contact us if you need to return your items due to damaged or faulty goods. We will lodge a warranty claim with the manufacturer on your behalf.

Returns

  1. Change of mind - We do not allow returns on change of mind so please choose carefully before you checkout.
  2. For warranty claims contact us.
  3. If you receive the product and its dead-on-arrival or damaged then we will handle this through postal insurance or lodge a defect with the supplier.

Warranty

Most products will have a warranty. The length of warranty will vary based on the type of product.

As a general guide:

Mobile Phones: up to 1 year

Electronics: up to 3 years

Computer: 1 -3 years

Tablet PC: 1 -3 years

Watch Phones: up to 6 Months

Contact us for specific product warranty information.

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